57 Wednesday, January 4, 2017 |
Suresh Maurya
Dynamics CRM Consultant at IBM

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Collaborative selling capabilities with Sales by Microsoft Dynamics

With Microsoft Dynamic CRM, discover and share ideas with the entire organization with enterprise social networking tool Yammer. Collaborate on sales proposals and presentations with document management and real-time document co-authoring from Office 365 and SharePoint. Reach experts with contextual presence, IM, voice, video, and online meetings via Skype for Business.

Control Tower for CRM User Adoption

When companies contact us to help them solve their end user adoption problems, of course we try to understand the scope of the problem right away. Unfortunately many (most?) companies can't even quantify exactly how many users utilize the system on a daily, weekly, monthly basis. The CRM administrators are stuck tracking down rumors and myths about their system usage, and these half-truths make the research nearly impossible. Even worse, the administrators can't even quantify whether or not any changes they make to improve the system really improve end user adoption! To help solve these problems, we built our proprietary Azure-hosted application Control Tower that accurately measures and quantifies end user adoption on a day-by-day basis. By deploying Control Tower in your Microsoft Dynamics CRM deployment, you have the objective data you need to measure and drastically improve your end user adoption.

Microsoft CRM - LinkedIn Integration

This integration between Microsoft CRM and LinkedIn allows users to connect accounts and contacts from CRM to LinkedIn records. This will allow them to take advantage of all of the great relationship data contained in the LinkedIn database.
 

 

Microsoft Dynamics CRM Sales Process Management

Watch this 7 minute video demonstration to learn how Microsoft Dynamics CRM can streamline, drive and control the complete sales cycle of your business. Contact one of our experts for more information. W: www.pa.com.au E: microsoftinfo@pa.com.au T: 1800 126 499

Microsoft Dynamics CRM Spring '14 Service Management Overview

What's New in Microsoft Dynamics CRM 2011

Watch this video to get a better understanding of the changes in the new version of Microsoft Dynamics CRM Online to help you prepare for your upgrade.

[Job] - IBM: Application Architect: MS Dynamics CRM, India

 

Company : IBM

Location: Bangalore, Gurgaon, Kolkata, Pune, Hyderabad

Required Technical and Professional Expertise:
Application Architect CRM Roles and Responsibilities: You will: -

  • -Evaluate and review new and existing software applications and technologies.
  • -Identify systems solutions to support business strategies and objectives
  • -Research, design, and develop software solutions to meet specifications.


Preferred Technical and Professional Experience:

Provide on-going support for production applications *Experience : 10 Years to 18 Years

Preferred Education:
Bachelor's Degree

What are the types of solutions?

  1. Default solution
  2. Managed and unmanaged solution.

Disassociate Records in Dynamics CRM - Late Bound

Following example demonstrates how to disassociate record in dynamics crm

public static void DisassociateContactsToAccount(EntityReference contact, EntityReference account, IOrganizationService service) {

// Creating EntityReferenceCollection for the Contact
EntityReferenceCollection relatedEntities = new EntityReferenceCollection();

// Add the related entity contact
relatedEntities.Add(contact);

// Add the Account Contact relationship schema name
Relationship relationship = new Relationship("contact_customer_accounts");

// Disassociate the contact record to Account
service.Disassociate(account.LogicalName, account.Id, relationship, relatedEntities);

}

Competitors

The competitor information management feature allows organizations to do the following:

  • Compile a repository of product literature, pricing structures, and product reviews for each competitor.
  • Track the products that competitors sell and compete with the organization’s products.
  • Add products or sales literature to help compete with the threat.
  • Maintain information on how to win against the competitor.
  • Track competitors by creating relationships between competitors and opportunities.
  • Track sales lost to competitors by specifying the competitor when a sale is lost. The organization can use this information to assess the opportunities lost to or won against each competitor.

Color Grid for Dynamics 365

Color Form for Dynamics 365