Microsoft Dynamics CRM 2015 Features and Functionalities Part 2 of 2 - Support, Upgrade, & Fields
This video describes the supported configurations in Microsoft Dynamics CRM 2015, upgrade process, calculated fields, rollup fields, hierarchical security model, synchronization. http://community.dynamics.com/crm/default.aspx
[Job] - Infosys: Associate Consultant, Microsoft Dynamics CRM - USA
Infosys– EASESV - Senior Associate Consultant – MS Dynamics CRM
Are you looking for a change? Do you want to collaborate with some of the best talent in the industry? Are you ready to join a company whose passion is to really make a difference to enterprises, the community and the world? Then you are the one that we are looking for to be part of our growing team.
Wanted: Global Innovators To Help Us Build Tomorrow’s Enterprise
As an Associate Consultant, you will be a key contributor to the consulting team at different phases of the project including discovery, solution generation, design/architecture and the detailing of the overall process. You will be involved in the recommendation, configuration, evaluation and deployment of high-quality solutions that enable our clients to meet the changing needs of the global landscape.
Location for this position is Redmond, WA. This position may require relocation.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Basic • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology.
Preferred • At least 1 year of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes • At least 1 year of experience in Microsoft Dynamics CRM, Marketing, Parature, Social Engagement • At least 1 year of experience in Development/ Configuration/solutions evaluation and deployment • At least 1 year of experience in creating requirement specifications based on internal/External consulting, documenting and reviewing Architecture/Design /Detailing of Processes • Analytical and Communication skills • Planning and Co-ordination skills • Experience and desire to work in a management consulting environment that requires regular travel The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
IGH Solutions saves by switching to Microsoft Dynamics CRM
Hear how IGH Solutions switched over from Salesforce.com to Microsoft Dynamics CRM allowing them to save significant amounts of money and enjoy a cohesive environment in which their multiple business units can work.
Microsoft Dynamics CRM 2011 - Strategy for Lowering CoGs
Office 2010 / Microsoft Dynamics CRM Demo -- Rapid RFP Response Features (Part 1 of 2)
Office 14 / Microsoft Dynamics CRM Demo -- Rapid RFP Response Features In this demonstration, you will see how combining Microsoft Dynamics CRM with Microsoft Office 2010 and Microsoft SharePoint Server 2010 can help you to increase the velocity of your key business processes.
Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM
[Job] - Microsoft : PREMIER FIELD ENGINEER - DYNAMICS CRM | United States
Location: United States
This role will require you to accumulate, maintain, and demonstrate technical knowledge of Microsoft Dynamics CRM and related Microsoft products. You will apply this knowledge to each customer through proactive and preventative work to promote organizational health and reduce risk at their site. This role requires the ability to acknowledge opportunities and solve real world customer business problems by leveraging Microsoft Business Solutions Applications and technologies. Strong product knowledge of Microsoft Dynamics CRM is required; communication, and customer relations skills are needed to complement product and technical knowledge.
Minimum Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess strong knowledge and demonstrated technical proficiency in Windows Server and Microsoft client products, SQL Server, and Dynamics CRM. In addition, the successful candidate must possess knowledge of DNS, Exchange Server and Active Directory as it relates to successful implementations of Dynamics CRM. Five or more years of experience in systems development, network operations, and software support or I.T. consulting or five or more year’s industry experience with Microsoft products are required. Effective learning skills, ability to work well in a team environment and strong problem-solving skills are also critical to success in the role.
Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.
Responsibilities: Primary responsibilities include providing on-site and remote technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.
Overnight travel may be required. Travel requirements vary regionally and could be in the range of 30-75%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. The candidate should already have current US work authorization and live within US and be willing to relocate if needed.
Qualifications: 4-year technical degree or equivalent work experience, 5+ year’s customer experience. Ideal candidate would have 2+ years of experience with the Microsoft Dynamics CRM product. MCSE strongly preferred, but not required at hire. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, communication, problem solving, time management, and negotiation skills.
How Claims-based Authentication Works?
A request to authenticate a user is sent from Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online or a custom application to the STS server. The STS server determines whether the user should be authenticated, and if so, issues a signed and encrypted SAML token that contains user authentication information. The token has a finite life span and may have to be periodically refreshed depending on how long your application is using the token.
What meant by Queue in CRM
Queue is a central location to monitor the progress, prioritise user work and change status of activities. Or collection of queue items.
It is used to processing sales orders, responding to service calls, pre validation of consumer services, tracking of emails and product information to prospect clients.
The following information pertains to queues:
All customizable entities, business or custom, can be enabled for queues.
A default queue is automatically created for each new user or team.
You can assign and share queues with other users and teams to improve collaboration efforts.
Queues can be enabled for workflows and audit. This helps improve productivity and track the entity and attribute data changes for future analysis and reporting.
A queue contains information about the user who is working on a particular queue item. This helps you manage your resources more efficiently and helps to prevent duplication of work.
A queue can contain multiple entity types, such as tasks, emails, or cases.
A queue is user-owned or team-owned. This provides a high level of security by allowing data access to specified users and teams instead of to the whole organization.
Top 10 User Productivity Tips - Microsoft Dynamics CRM 2011
In this video are 10 productivity tips for CRM 2011 End Users: