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[Job] - Microsoft : PREMIER FIELD ENGINEER - DYNAMICS CRM | United States

Company: Microsoft

Location: United States

This role will require you to accumulate, maintain, and demonstrate technical knowledge of Microsoft Dynamics CRM and related Microsoft products. You will apply this knowledge to each customer through proactive and preventative work to promote organizational health and reduce risk at their site. This role requires the ability to acknowledge opportunities and solve real world customer business problems by leveraging Microsoft Business Solutions Applications and technologies. Strong product knowledge of Microsoft Dynamics CRM is required; communication, and customer relations skills are needed to complement product and technical knowledge.

Minimum Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess strong knowledge and demonstrated technical proficiency in Windows Server and Microsoft client products, SQL Server, and Dynamics CRM. In addition, the successful candidate must possess knowledge of DNS, Exchange Server and Active Directory as it relates to successful implementations of Dynamics CRM. Five or more years of experience in systems development, network operations, and software support or I.T. consulting or five or more year’s industry experience with Microsoft products are required. Effective learning skills, ability to work well in a team environment and strong problem-solving skills are also critical to success in the role.

Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.

Responsibilities: Primary responsibilities include providing on-site and remote technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.

Overnight travel may be required. Travel requirements vary regionally and could be in the range of 30-75%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. The candidate should already have current US work authorization and live within US and be willing to relocate if needed.

Qualifications: 4-year technical degree or equivalent work experience, 5+ year’s customer experience. Ideal candidate would have 2+ years of experience with the Microsoft Dynamics CRM product. MCSE strongly preferred, but not required at hire. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, communication, problem solving, time management, and negotiation skills.

What's New in CRM 2011 Session 2: Charts and Dashboards

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This session will cover the information and pre-requisites you should consider before implementing Claims-Based Authentication in your Microsoft Dynamics CRM 2011 system.

Microsoft Dynamics Marketing 2015 Update 1 New Features and Enhancements Training

Retrieve Records In Dynamics CRM Using QueryExpression

Following example demonstrates how to retrive records in dynamics crm using QueryExpression.

Connection string

<connectionStrings>
<add name="connection" connectionString="Url=https://org.crm.dynamics.com; Username=user@org.onmicrosoft.com; Password=password;"/>
</connectionStrings>

 C#

using Microsoft.Xrm.Client.Services;
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Query;
using System;

namespace CrmSampleCodes
{
class Program
{
static void Main(string[] args)
{
IOrganizationService _service = new OrganizationService("connection");

// Create query using QueryExpression.
QueryExpression queryExpression = new QueryExpression("account");
queryExpression.ColumnSet = new ColumnSet("name", "address1_city", "emailaddress1");

queryExpression.Criteria.AddCondition("address1_city", ConditionOperator.Equal, "Redmond");

// Query passed to service proxy.
EntityCollection retrieved = _service.RetrieveMultiple(queryExpression);

System.Console.WriteLine("Query Using QueryExpression");
System.Console.WriteLine("===============================");

// Iterate through returned collection.
foreach (var c in retrieved.Entities)
{
System.Console.WriteLine("Name: " + c.Attributes["name"]);

if (c.Attributes.Contains("address1_city"))
System.Console.WriteLine("Address: " + c.Attributes["address1_city"]);

if (c.Attributes.Contains("emailaddress1"))
System.Console.WriteLine("E-mail: " + c.Attributes["emailaddress1"]);
}
System.Console.WriteLine("===============================");
}
}
}

Competitors

The competitor information management feature allows organizations to do the following:

  • Compile a repository of product literature, pricing structures, and product reviews for each competitor.
  • Track the products that competitors sell and compete with the organization’s products.
  • Add products or sales literature to help compete with the threat.
  • Maintain information on how to win against the competitor.
  • Track competitors by creating relationships between competitors and opportunities.
  • Track sales lost to competitors by specifying the competitor when a sale is lost. The organization can use this information to assess the opportunities lost to or won against each competitor.

[Job] - Accenture: Microsoft Dynamics CRM, India

Accenture

Company: Accenture

Location: Pune, India

 

Job description

"Role:- Developer Years of experience:- 3 to 4 years

Must to have:-

• Experience with Microsoft CRM 2011 Modules and features related

• Experience with Microsoft CRM 2011 customizations and Configuration [Sitemap, Writing jScripts, Developing/Registering plug-ins, workflows and dialogs, SDK, importing data and CRM Deployment Manager

• Experience with developing and implementing web/windows applications with Microsoft Visual Studio .Net

• Experience with developing XML Web Services and Server components

• Experience in writing oData and Linq

• Identify build or development changes, code and peer reviews and unit testing

• Experienced working on development project Good to have:"


- Basic qualifications

Full Time Graduation

CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

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