Monitor cases in one place on the Dynamics CRM interactive service hub dashboard
Solve customer issues faster with interactive service hub dashboards. Watch this video to see the two main dashboards in action. The Tier 1 dashboard helps you find your cases and the things you need to do fast. Use visual filters, snapshots, and tiles to decide what you want to see and work on. The Tier 2 dashboard gives team leads and managers a single place to monitor more complex or escalated cases. Interactive service hub dashboards give you everything you need to support many customers and issues from one central location.
Administration Date Time and Lookup DataType (2 of 5): Dynamics CRM 2011
This video provides an overview of data retention capabilities, additional data types and dynamic hyperlinks are available so that administrators can tailor dialogs and workflows to meet specific business requirements. At Training Material Completion you will be able to:
• Recognize the concept of a Multiple Series chart, with visual examples, to compare similar data points (e.g., budget to actual)
• Create charts with multiple series
• Create charts with multiple categories
• Create area charts and stacked charts
What is meant by publisher?
Publisher is used to define the prefix for entity, field, relationship and web resource and order of option set for a solution.
Record Type: Competitor
Represents the competitors of the organization.
Can be associated with:
Products: Which of the organization products do they compete with?
Open Opportunities: Which opportunities is the organization competing on?
Lost Opportunities: What can be learned from a loss?
[Job] - Microsoft Dynamics CRM Architect, Denmark
IBM Hiring for Microsoft Dynamics CRM Architect
Location: Any, Denmark
What does it take? You should :
be willing to work across our European practice on client sites
be a self-starter with the ability to work within an operating framework
have a customer oriented attitude and excellent interpersonal skills
have a passion for new technology and seamless business flow with CRM technologies
have demonstrated expertise in project estimation and phase breakdown of work programs
be knowledgeable about working with online, on-premises or hybrid solutions
Required Technical and Professional Expertise:
Microsoft Dynamics CRM implementation experience from senior positions
Proven consulting expertise with a broad array of industry exposure
Multiple Certifications in Dynamics CRM (either technical or functional certification/s)
A sound overall understanding of the greater systems around CRM
At least 5 years experience in Microsoft Dynamics CRM
At least 5 years experience in Consulting
Preferred Technical and Professional Experience: