Microsoft Dynamics CRM (Installation) - Multiple Choice Question
Microsoft Dynamics CRM
Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft.
The product focuses mainly on Sales, Marketing, and Service sectors, but .net framework can be used to customize it.
[A] POP3-compliant servers (for incoming e-mail only)
[B] SMTP-compliant servers (for outgoing e-mail only)
[C] IMAP-compliant servers (for incoming e-mail only)
[D] Microsoft Exchange Online
A company uses Microsoft Dynamics CRM 2011 on-premises. You need to create an incoming Microsoft Exchange Online profile for the Microsoft Dynamics CRM 2011 E-mail Router. Which authentication type should you use for the incoming profile?
[A] Clear Text
[B] Windows Authentication
Which of the following 32-bit operating systems is supported by the 32-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?
[A] Windows Server 2003
[B] Windows Server 2008
[C] Windows Vista
[D] Windows 7
When using smart matching, which components of an email message are inspected by the Microsoft Dynamics CRM 2011 E-mail Router?
[A] subject, senders address, and recipients addresses
[B] body, senders address, and recipients addresses
[C] header, body, and subject
[D] subject, body, and senders address
You need to install the Microsoft Dynamics CRM 2011 E-mail Router for use with only a POP3 email system. What should you do?
[A] Before installing the E-mail Router, install Microsoft Office Outlook on all client computers.
[B] Before installing the E-mail Router, install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects.
[C] Before installing the E-mail Router, install and start Microsoft Dynamics CRM Server 2011.
[D] While installing the E-mail Router, do not select the Rule Deployment Wizard component.
A company has POP3 email accounts and sends mail by using the SMTP protocol. You configure two queues in an on-premise deployment of Microsoft Dynamics CRM 2011 to use a forward mailbox for incoming email and the Microsoft Dynamics CRM 2011 E-mail Router for outgoing email. All employees use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook for incoming email and the E-mail Router for outgoing email. How many profiles should you create in the E-mail Router Configuration Manager?
[A] one incoming profile and one outgoing profile
[B] two incoming profiles and one outgoing profile
[C] one incoming profile and two outgoing profiles
[D] two incoming profiles and two outgoing profiles
A company has a server named EX1 that runs Microsoft Exchange Server 2003. You need to configure an incoming profile in the Microsoft Dynamics CRM 2011 E-mail Router Configuration Manager for the Exchange server. What should you enter as the incoming server name?
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