Microsoft Dynamics CRM (Installation) - Multiple Choice Question


Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft.

The product focuses mainly on Sales, Marketing, and Service sectors, but .net framework can be used to customize it.


A computer is running a 64-bit version of Windows 7, a 32-bit version of Office 2010 and Microsoft Dynamics CRM 2011 for Outlook. What must you do first to upgrade to 64-bit Microsoft Dynamics CRM 2013 for Outlook?

[A] Run the Microsoft Dynamics CRM 2013 for Outlook upgrade.

[B] Uninstall Microsoft Dynamics CRM 2011 for Outlook.

[C] Uninstall Office 2010.

[D] Upgrade Office 2010.


An organization wants to upgrade to Microsoft Dynamics CRM 2013. The organization is running SQL Server 2008 Standard edition and wants to establish a test environment using the same SQL Server computer. What should the organization do?

[A] Upgrade using a migration upgrade.

[B] Upgrade using an in-place upgrade.

[C] Install a new SQL Server computer.

[D] Install a new instance of SQL Server.


Which of the following should you specify in the Configure Claims-Based Authentication wizard?

[A] The Web Application Server Domain.

[B] The federation metadata URL for Microsoft Dynamics CRM.

[C] The federation metadata URL for the security token service.

[D] The token signing certificate


Which of the following steps is performed first to configure an Internet-facing deployment?

[A] Enable claims-based authentication.

[B] Configure the deployment to use https.

[C] Configure a relying party trust.

[D] Disable claims-based authentication.


Which of the following steps is mandatory for enabling an Internet-facing deployment?

[A] Configure the Microsoft Dynamics CRM website to use https.

[B] Install and configure Active Directory Federation Services 2.0.

[C] Install Microsoft Dynamics CRM in the default website.

[D] Install Active Directory Federation Services and Microsoft Dynamics CRM on different servers.


You plan to install Microsoft Dynamics CRM 2011 and the Microsoft Dynamics CRM E-mail Router on a server named SERVER1. The Microsoft Dynamics CRM databases will be stored on a server named SERVER2, which runs Microsoft SQL Server 2008 R2 Enterprise Edition (x64). The E-mail Router will be configured to connect to Microsoft Exchange Server 2010 Enterprise Edition. The company has an Active Directory Domain Services (AD DS) domain. What are the minimum privileges necessary to install Microsoft Dynamics CRM 2011 in this situation?

[A] Local Administrator rights on SERVER1 and SERVER2; Exchange Server Administrator rights; Organization and security group creation permission in AD DS

[B] Local Administrator rights on SERVER1 and SERVER2; sys admin role permissions on SERVER2; Rights to create and add members to security groups in AD DS

[C] Write privileges on SERVER1 and SERVER2; organization and security group creation permission in AD DS

[D] Domain Administrator; Local Administrator rights on SERVER1


You are planning to deploy Microsoft Dynamics CRM 2011 on-premises to a single server. The current server configuration includes the following components: Windows Small Business Server 2008 SP2 Microsoft SQL Server 2008 Workgroup Edition Internet Information Services (IIS) 7 Microsoft Office SharePoint Server 2007. Which component do you need to upgrade before you can install Microsoft Dynamics CRM 2011?

[A] Windows Small Business Server 2008 SP2

[B] Internet Information Services (IIS) 7

[C] SQL Server 2008 Workgroup Edition

[D] SharePoint Server 2007


You plan to install Microsoft Dynamics CRM Server 2011. Which versions of Microsoft SQL Server will support the installation? (Choose all that apply.)

[A] SQL Server 2008 Enterprise Edition, (x86) SP1

[B] SQL Server 2008 Standard Edition (x64) SP1

[C] SQL Server 2008 R2 Enterprise Edition (x86)

[D] SQL Server 2008 R2 Enterprise Edition (x64)


You plan to install Microsoft Dynamics CRM 2011. You need to use specific security group names that do not currently exist in Active Directory. What should you do?

[A] Create the security groups in Active Directory, and then install Microsoft Dynamics CRM Server 2011 by using an XML configuration file that references the existing security groups.

[B] Log on to the server as a Domain Administrator. Install Microsoft Dynamics CRM Server 2011 by using an XML configuration file that includes the names of the security groups you want to create.

[C] Log on to the server as a Domain Administrator, and start the Microsoft Dynamics CRM setup program. In the setup interface, enter the names of the security groups you want to create.

[D] Create the security groups in Active Directory, and then select them in the Microsoft Dynamics CRM setup interface.


Which of the following 64-bit operating systems is supported by the 64-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?

[A] Windows Server 2008

[B] Windows XP

[C] Windows Vista

[D] Windows Server 2003


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