Microsoft Dynamics CRM (Customizations and Configurations) - Multiple Choice Question


Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft.

The product focuses mainly on Sales, Marketing, and Service sectors, but .net framework can be used to customize it.


A user opens the Contact List Member view to see the contacts that are in a Marketing List. Which view type is Contact List Member?

[A] Associated view

[B] Quick Find view

[C] Public view

[D] Lookup view


You are customizing Microsoft Dynamics CRM. Which two customization components should you publish after performing the update? Each correct answer presents part of the solution. Choose two.

[A] Application ribbon

[B] Reports

[C] Charts

[D] SiteMap


You are using Microsoft Dynamics CRM Online. You plan to create an entity named Project. The Project entity will have 15 custom fields. Which two properties can you change after you create the entity? Each correct answer presents a complete solution.

[A] Ownership

[B] Number of fields

[C] Define as activity entity

[D] Display Name


What type of relationship exists between the Marketing List entity and the Contact entity?

[A] One-to-many (1:N)

[B] Many-to-one (N:l)

[C] Native many-to-many (N:N)

[D] Manual many-to-many (N:N)


You need to add a new custom entity to a Microsoft Dynamics CRM database. Which three actions can you perform to achieve this goal? Each correct answer presents a complete solution.

[A] Execute a workflow

[B] Import a Solution

[C] Run a dialog

[D] Create a new entity in the default Solution

[E] Import data.


You intend to use the following three environments when you customize Microsoft Dynamics CRM: - Sandbox - Staging - Production Each environment represents a stage in the promotion of your work. You need to transfer custom entities and fields between these environments. Which mechanism should you use?

[A] data import feature

[B] Plug-in Registration tool

[C] Web Service Configuration Settings

[D] CRM Solution files


You want to customize Microsoft Dynamics CRM by adding several former vendors from the account as well as the time span of the business relation between the account and these vendors. What should you do?

[A] Add an N:N-relation between accounts and competitors

[B] Add a manual N:N-relation between accounts and competitors, and remove the Name property of the manual intersect entity

[C] Create a connection role named former vendor, and ensure the competitor and account record type are selected.

[D] Add an N:l-relation between accounts and competitors.


You need to delete a custom Public View from the System View area in Microsoft Dynamics CRM so that the Public View does not appear to any users. Which two preliminary actions should you perform? Each correct answer presents a complete solution. Choose two.

[A] Ensure that the view is included in an unmanaged solution.

[B] Verity that a different default view is set

[C] Verify that all dependencies are removed from the view.

[D] Ensure that the view was created by you


You are creating a custom entity named Transaction. This entity needs to be an available activity that you can create from the contact entity. What should you do to configure the entity?

[A] Create a 1:N relationship between the contact and transaction entities.

[B] Check the Display inactivity menus check box on the transaction entity customization form.

[C] Check the Define as an activity entity check box on the transaction entity customization form.

[D] Check the Activities check box on the transaction entity customization form.


You create several additional attributes in Microsoft Dynamics CRM. Which two field requirement levels can be set? Each correct answer presents a complete solution. Choose two.

[A] Business Required

[B] System Recommended

[C] System Required

[D] Business Recommended


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